Quick Quote
Track Your Shipment

Terms and Conditions

Domestic Terms & Conditions


The Customer ("Customer") and CTE Logistics Inc "CTE Logistics"),

hereby agrees as follows:

1. Parties . Customer is a Shipper and/or Consignee of certain goods it wishes to have transported. CTE is a 3PL (2).

CTE Logistics is not acting as either a Motor Carrier, or a Common Carrier within the meaning of USC Title 49. CTE Logistics

contracts with various freight carriers ("Carriers") on behalf of the Customer for the purpose of obtaining discounted rates for

transportation. CTE Logistics reserves the right, in its sole discretion, to refuse any shipment at any time. CTE Logistics and the

Customer may be collectively referred to as the "Parties" or individually either may be referred to as "Party" in this Agreement.

2. Tariffs . In the event of a conflict in the terms of this Agreement and an applicable Tariff ("Tariff") then in effect with a selected

carrier, in every instance the Tariff shall take precedence and control in the interpretation of the rights and obligations of the

Parties. If no conflict exists with respect to the Carrier’s Tariff, this Agreement shall control. Customer is responsible for

requesting and reviewing Tariffs in effect with a designated Carrier. CTE Logistics is not obligated to provide copies of Tariffs, or

any information contained therein, to Customer.

3. Bills of Ladinq . The Customer shall use CTE Logistics’s system-generated Bill of Lading ("BOL"). The Customer shall cause to

be completed all the appropriate documents required for carriage, in light of the services being sought, and the pick up or

destination requested. In the event the Customer fails to timely and properly complete the appropriate documents, the

Customer hereby instructs CTE Logistics, where permitted by law, and CTE Logistics may at its option, but without obligation,

complete, correct or replace the documents for them at the expense of the Customer. If a substitute form of BOL is needed to

complete delivery of this shipment for any reason and CTE Logistics completes that document, the terms of the completed BOL

will govern and CTE Logistics will be exonerated from all liability for undertaking such actions on behalf of the Customer including

specifically liability for, in whole or in part, negligence by CTE Logistics. All Bills of Lading are non-negotiable and have been

prepared by the Customer or by CTE Logistics on behalf of the Customer in accordance with the Customer’s instructions and

approved by the Customer, and shall be deemed, conclusively, to have been prepared by the Customer. The Customer is

required to provide the BOL to the Carrier designated by CTE Logistics. Any failure to provide the proper BOL to the designated

Carrier shall render the entire transaction void ab initio. CTE Logistics shall have no obligation to make any payments or honor

any rate quotes in any of the following instances: (i) the unauthorized alteration or use of bill of lading, or (ii) tendering of

shipments to any carrier other than that designated by CTE Logistics, or (iii) the use of any bill of lading not authorized or issued

by CTE Logistics.

4. Customer Representations and Warranties to CTE Logistics . The Customer represents and warrants that at all times during the

term of this Agreement, it will be in compliance with all applicable laws, rules, and regulations ("Laws") including applicable

Laws relating to customs, import and export required by country to, from, through or over which the shipment may be carried.

The Customer agrees to furnish such information and complete and attach to the BOL such documents as are necessary to

comply with such Laws. Any individual or entity acting on behalf of the Customer in scheduling shipments or undertaking any

other performance hereunder warrants and represents that he, she or it has the right to act on behalf of and legally bind the

Customer. CTE Logistics assumes no liability for any loss or expense due to the failure of the Customer to comply with this

paragraph and Customer shall indemnify and hold CTE Logistics harmless for any claims or damages resulting from violation of

this paragraph, including attorney’s fees and costs.

5. Payment. All charges are payable in US Dollars and are due and payable fifteen (15) days from the date of billing (net/15).

Past due payments shall be subject to an additional charge at the rate of 1-1/2% per month of the average outstanding balance

due, or the highest rate of interest permitted by applicable law, whichever is less. All funds received by CTE Logistics will be

applied to the oldest (based on pick-up date) invoiced BOL that is outstanding. Overpayments do not accrue interest. In the

event this Agreement is placed by CTE Logistics in the hands of an attorney or collection agency for collection, Customer agrees

to pay, in addition to the account balance, all collection costs including reasonable attorney’s fees, (including such fees and

costs incurred in the successful defense of any cross claim or counterclaim brought against CTE Logistics).

6. Credit Approval. Payment terms and credit limits are subject to credit approval, which shall be determined from time to time,

in the sole and absolute discretion of CTE Logistics. The Customer grants CTE Logistics the right to perform such credit and

background searches as CTE Logistics deems necessary. When paying by credit card or electronic funds, the Customer agrees

it will be responsible for all charges due and owing, including any adjustments, on account of such Customer’s shipment. The

Customer authorizes CTE Logistics to charge the Customer’s credit card or bank account for any charges.

7. Determination of Charges . The Customer shall be liable for all charges payable on account of such Customer’s shipment.

Such charges may include transportation, fuel and other applicable accessorial charges, all adjustments issued by the carrier(s)

after the shipment, and all duties, customs assessments, governmental penalties, fines and taxes. CTE Logistics reserves the

right to amend or adjust charges and to re-invoice the Customer in the following events: (i) if the original quoted amount was

based upon incorrect information provided by the Customer, or (ii) if additional services by the carrier were required, or (iii) if the

Customer authorized the carrier to perform the pick up, transportation and delivery functions other than contemplated by the

BOL. Any disputes by customer of any invoice issued by CTE Logistics shall be made in writing, specifically indicating the nature

of the dispute and received by CTE Logistics at their offices within 30 days from the date of the invoice. In the event CTE Logistics


does not receive timely written notice of the dispute, the charges will be conclusively presumed to be valid. Customer

authorizes CTE Logistics to advise third parties of asserted liens and to hold possession of any shipment against which a lien is


8. Lien . CTE Logistics shall have a lien on the shipment for all sums due it relating to this shipment or any other amounts owed by


9. Claims and Limitations of Liability . CTE Logistics is not liable for any loss, damage, mis-delivery or non-delivery caused by: (i)

the act, default or omission of a Carrier, the Customer or any other party who claims interest in the shipment, or (ii) the nature of

the shipment or any defect therein, or (iii) a violation by the Customer of any provision of this Agreement, the BOL, the carrier’s

Tariff, including, improper or insufficient packing, securing, marking or addressing, or (iv) failure to observe any of the rules

relating to shipments not acceptable for transportation or shipments acceptable only under certain conditions, or (v) acts of God,

perils of the air, public enemies, public authorities, acts or omissions of Customs or quarantine officials, war, riots, strikes, labor

disputes, shortages, weather conditions or mechanical delay or failure of vehicles, aircraft or other equipment, or (vi) the acts or

omissions of any person other than employees of CTE Logistics; or (vii) the selection of carrier for a particular shipment.

Customer acknowledges that in order to provide competitive rates for the services, that the parties have agreed as a material

term of this Agreement that the burden of any loss or damage incurred as a result of CTE Logistics’s alleged liability has been

shifted to the Customer, and that in any event the maximum amount of CTE Logistics’s liability is limited to the fees that

CTE Logistics has earned with respect to the subject shipment. Customer specifically acknowledges that CTE Logistics shall have

no liability for negligent acts or omissions of its employees except to the extent such actions or omissions constituted gross


10. Insurance . The Customer will look solely to insurance provided by the carrier for damage to goods in transit. Each carrier’s

governing Tariff will determine the standard liability cargo insurance coverage offered on any shipment, subject to any exception

value. If the shipment contains freight with a predetermined exception value, as determined by the selected carrier, the

maximum exception liability will override the liability coverage otherwise provided by the Tariff. The Customer acknowledges a

claim for damages does not relieve it for payment under the terms of this Agreement. Timely payment is a condition precedent

to the processing of a damage or insurance claim. All freight cargo claims should be submitted immediately to CTE Logistics to

help ensure timely resolution. CTE Logistics will attempt to assist in the resolution of freight claims, but has no responsibility or

liability therefore. Where a damage claim is submitted with carrier on behalf of Customer, CTE Logistics has a lien on any

amounts recovered to the extent of open past due invoices on the Customer’s account. CTE Logistics may have optional

Shippers Interest Contingent Cargo Liability Insurance ("Third Party Insurance") available for purchase by the Customer.

CTE Logistics has no responsibility or liability with respect to the issuance or denial of Third Party Insurance, or in the payment or

denial of claims.









12. Rates . "Less than Load" Rates ("LTL") rates are based on the freight class as determined by the National Motor Freight

Classification ("NMFC") and are weight based. All displayed transit times are estimates only and do not include day of pickup.

LTL pickup dates are not guaranteed. Truckload rates ("TL") rates are based on Dock Door Pickup/Dock Door Delivery and

Shipper Load/Consignee Unload and are state to state and mileage based. Additional fees may apply for charges including,

Tractor Detention, Trailer Detention, and Driver Assistance. Customer must tender this load to carrier at the agreed upon rate,

or pay a $ 150.00 "truck ordered, not used" penalty. Air Freight rates are based on the greater of actual or dimensional weight.

If an Air Freight shipment contains oversize freight, additional charges and transit days may apply. Van Line rates are driven by

state to state/mileage, weight (actual or density) and commodity/product type. Flatbed rates are based on equipment type, state

to state/mileage and weight. If a flatbed shipment contains oversize freight, additional charges and transit days may apply. All

displayed transit times are estimates only and do not include day of pickup. Pickup dates are not guaranteed.

13. Guaranteed Services . CTE Logistics will provide LTL Guaranteed Services for additional charge, if requested by the

Customer. LTL delivery times generally do not begin to run until the day after the pickup of the shipment, except as otherwise

noted by the carrier selected. Guaranteed Service transit times do not include holiday and/or "no service" days as defined by

the individual carrier. The Customer is liable for all charges related to the shipment. In the event of a carrier’s failure to comply

with the guaranteed service requested, the Customer shall have fourteen (14) days from the actual delivery date of shipment to

deliver a written claim request to CTE Logistics. If CTE Logistics does not timely receive a claim request within said fourteen (14)

days, the service provided by the LTL carrier will be deemed to have met all guaranteed service standards and the claim

request will automatically be considered invalid and denied. In the event of the carrier’s failure to comply with the guaranteed

service requested and after the carrier has agreed to liability and has paid the amount awarded to Customer to CTE Logistics,

CTE Logistics will credit the account of the said Customer with such amount awarded and paid by the carrier. In no event shall

CTE Logistics be liable nor will any account be credited if the Customer does not use CTE Logistics’s BOL.

4843-8863-6417.2 2

14. Attorneys’ Fees . Should any proceeding (including arbitration) or litigation be commenced between the Parties hereto

concerning the terms of this Agreement, or the rights and duties of the Parties hereto, the prevailing party in such proceeding or

litigation shall be entitled, in addition to such other relief as may be granted, to a reasonable sum as and for the prevailing

party’s attorneys’ fees.

15.[Deliberately left blank.]

16. Binding Nature of Agreement; Assignment. This Agreement shall be binding upon and inure to the benefit of the Parties

hereto and their respective heirs, personal representatives, successors and assigns, except that no party may assign, delegate

or transfer any of its obligations under this Agreement without the prior written consent of the other parties hereto, which

consent shall not be unreasonably withheld.

17. Headings . The headings used in this Agreement are used for administrative purposes only and do not constitute substantive

matter to be considered in construing the terms of this Agreement.

18. Execution . This Agreement shall become binding upon written acceptance by CTE Logistics of Customer’s acknowledgement

of its intent to be bound thereby, as evidenced by its designation of acceptance on CTE Logistics’s web page or by its execution

of the BOL, or by acknowledgement by the Customer.

19. No Other Parties to Benefit. This Agreement is made for the sole benefit of the Parties hereto and their successors and

permitted assigns. Except as expressly provided herein, no other person or entity is intended to or shall have any rights or

benefits hereunder, whether as third-party beneficiaries or otherwise.

20. Remedies . In the event of a breach of this Agreement or any term hereof by any party, the other Party, shall have all rights

and remedies available at law, in equity, or under the terms of this Agreement, except as otherwise limited herein.

21. Construction . This Agreement is intended to express the mutual intent of the Parties hereto, and irrespective of the identity

of the Party or counsel who prepared this document, no rule of strict construction shall be applied against any Party.

22. Governing Law; Forum; Venue . This Agreement is deemed executed, delivered and performed in the State of Arizona, and

the substantive laws of the State of Arizona and Federal law as applied in Arizona (without reference to choice of law principles)

and specifically excluding the United Nations Convention on Contracts for the International Sales of Goods, shall govern its

interpretation and enforcement. Any action brought to interpret or enforce any provisions of this Agreement, or otherwise

relating to or arising from this Agreement, shall be commenced and maintained in the Superior Court or Federal District Court

located in the County of Maricopa in the State of Arizona and each of the Parties consents to jurisdiction and venue in such

court for such purposes.

23. Modification and Waiver . No provision of this Agreement shall be amended, waived or modified except by an instrument in

writing signed by the Parties hereto.

24. Materiality . All covenants, agreements, representations and warranties made herein shall be deemed to be material and to

have been relied on by the Parties in entering into this Agreement and shall survive the acceptance of this Agreement.

25. Severability; Integration . The inapplicability or unenforceability of any provision of this Agreement shall not limit or impair the

operation or validity of any other provision of this Agreement. This Agreement and the documents incorporated into this

Agreement by reference, constitutes and embodies the full and complete understanding and agreement of the Parties hereto

and supersedes all prior understandings, whether oral or written. No representation, promise, inducement or statement of

intention has been made by any Party hereto which is not contemplated by or embodied in this Agreement, and no Party hereto

shall be bound by or liable for any alleged misrepresentation, promise, inducement or statement of intention not so set forth.

26. Indulgence Not Waiver . Neither the failure nor any delay on the part of any Party to exercise any right, remedy, power or

privilege under this Agreement shall operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy,

power or privilege preclude any other or further exercise of the same or of any other right, remedy, power or privilege, nor shall

any waiver of any right, remedy, power or privilege with respect to any occurrence be construed as a waiver of such right,

remedy, power or privilege with respect to any other occurrence.

27. Additional Instruments and Acts . The Parties to this Agreement shall execute (with acknowledgment or in affidavit form, if

required) any further or additional instruments, and shall perform any acts, which are or may become reasonably necessary to

effectuate and carry out the purposes of this Agreement, without the necessity of incurring any additional expense.

28. Interpretation . In this Agreement the singular includes the plural, and the plural the singular; words importing any gender

include the other genders; references to "writing" include printing, typing, lithography and other means of reproducing words in a

tangible visible form; the words "including," "includes" and "include" shall be deemed to be followed by the words "without


4843-8863-6417.2 3

29. Authority . By execution of this Agreement, the signatories hereto represent and warrant their authority to act in the capacity

stated. By execution of this Agreement each Party represents and warrants its right, power and authority to enter into and to

perform its obligation under this Agreement.

4843-8863-6417.2 4


CTE Logistics’ Terms and Conditions for entering into a Freight Broker’s Agreement are set forth at [website].

Customer acknowledges and accepts those Terms and Conditions (the "T&C") in full by signing this Acknowledgement.

Customer specifically acknowledges that:

1.Customer makes representations and warranties to CTE Logistics concerning Customer’s compliance with all applicable laws,

rules and regulations as set forth in ¶ 4 of the T&C;

2.Customer agrees to be liable for all charges, payable on account of such Customer’s shipment, including charges made as a

result of adjustment(s) issued by the carrier(s) after shipment, duties, customs assessments, governmental penalties, fines and

taxes as set forth in ¶ 7 of the T&C. Customer specifically acknowledges that post-shipment adjustments may be made, and will

be paid by Customer, if (i) if the original quoted amount was based upon incorrect information provided by the Customer, or (ii) if

additional services by the carrier were required, or (iii) if the Customer authorized the carrier to perform the pick up,

transportation and delivery functions other than contemplated by the BOL;

3.Customer must comply with all notice and time requirements for any claims as set forth in the T&C;

4.CTE Logistics’ liability is limited as set forth in the T&C.

5.This Acknowledgment shall signify Customer’s acceptance of the T&C for all current and future shipments.